This article is the third in the From Busy to Flow series, which explores what it takes to unlock sustainable agility by improving the flow of work. In the previous article, we examined key metrics for measuring flow across an organization. This post builds on that foundation by focusing on one of the most critical and often hidden dimensions of flow, what I am calling, Dependency Friction. By understanding how dependencies impede flow—and learning how to quantify that friction—organizati...
