The average user, if you can believe, continues to decline in their capacity to understand how to use the technology they find in their hands. It was once thought that this was an age thing and that newer demographics would take to digital tech with excellence, a failed prediction which I take a look at in Refuting Computer Literacy. Here are some of the factors which I blame for this decline: The emergence of voice assistants Everything is now obscured from end users “The Internet” is a ...
