We're in a tough spot these days. When a tester leaves the company, it can be hard to justify hiring another tester by looking at a balance sheet. The departure of even one tester, who supported a couple of teams, can impact the rest of the unit as quality declines and integration points deteriorate. A software development manager, faced with forces beyond their control, is in a tough spot. They're relying on fewer testers to do the work of maintaining a system that continues to change. In an...