Last year, HBR published a piece on how people are using gen AI. Much has happened over the past 12 months. We now have Custom GPTs—AI tailored for narrower sets of requirements. New kids are on the block, such as DeepSeek and Grok, providing more competition and choice. Millions of ears pricked up as Google debuted their podcast generator, NotebookLM. OpenAI launched many new models (now along with the promise to consolidate them all into one unified interface). Chain-of-thought reasonin...