In early December, about a month ago, I had the to perform one of the hardest tasks I’ve ever faced as a leader, letting my team know that a colleague had passed away. She was a friend to us all, and the glue that held the team together; telling them that she was gone was, without question, the hardest thing I’ve had to do in a work setting. What made this so hard was not just what I was telling them, but my own feelings for her as a friend, and the opportunity I had missed.
