You can’t improve what you can’t see. This is the fourth article in our series, From Busy to Flowing, which explores how to unlock sustainable agility by improving how work flows through your organization—not just how busy your teams are. So far, we’ve: Reframed the productivity conversation by showing why flow beats busy Introduced core flow metrics to help you measure and improve how work moves through your system Diagnosed the organizational drag of dependency friction, which creat...
