One of the most common mistakes I see is thinking of people as interchangeable, as if “who” doesn’t matter. Companies will plan out the next few quarters of work and then assign some number of people to it, one person for one quarter to a project, two people for three quarters to another, etc. The roadmap creation and review process perpetuates the polite fiction that people are interchangeable, that people can be generically abstracted over. This post Individuals Matter first appeared ...
