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From:
Paul Taylor
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What I Got Wrong About Innovation and Design – Paul Taylor
https://paulitaylor.com/2025/05/19/what-i-got-wrong-about-innovation-and-design/
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innovation
A hospital stay during COVID-19 revealed a surprising truth to me: bureaucracy’s thaw unleashed frontline innovation. As staff bypassed rigid rules, care improved, highlighting the power of b…
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