When you’re dealing with a particularly large service with a slow deployment pipeline (15-30 minutes), and a rollback delay of up to 10 minutes, you’re going to need feature toggles (some also call them feature flags) to turn those half-an-hour nerve-wrecking major incidents into a small whoopsie-daisy that you can fix in a few seconds. Make a change, gate it behind a feature toggle, release, enable the feature toggle and monitor the impact. If there is an issue, you can immediately roll ...