“I’m alone. I’m cornered. If I call for help, it might push them over the edge. I might not make it out of here.” This chilling sentiment may sound like a line from a horror movie, but for many frontline social workers, it’s a reality they face daily. They step into unknown environments, face individuals in crisis or lacking the capacity to regulate their emotions and navigate highly emotional situations where the potential for violence lurks just beneath the surface - often ready t...