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AI at Amazon: a case study of brittleness – Surfing Complexity
https://surfingcomplexity.blog/2025/06/08/ai-at-amazon-a-case-study-of-brittleness/
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A year ago, Mihail Eric wrote a blog post detailing his experiences working on AI inside Amazon: How Alexa Dropped the Ball on Being the Top Conversational System on the Planet. It’s a great …
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