Conversion rate optimization (CRO) is the process of using analytics and user feedback to increase the number of active visitors to a website. It is used to improve key performance indicators (KPIs) or metrics, with the sole intention of getting users to actively take part; whether by filling out forms, making a purchase, or registering. CRO helps you to understand how visitors use your site—what they do and what is preventing them from "going all the way". In other words, it helps creates ...
