Ben wrote an epic post here, full of clear wisdom and lightbulb moments. This isn’t a reductive distillation of his post, just scrapbooking a neat metaphor as aide memoire for re-use: “Digital isn’t a brick in the [policy] wall [of government]; it’s the mortar that binds the whole thing together.“ Square brackets mine – swap […] The post Digital is the mortar first appeared on Neil Williams.