AI solutions are in high demand across software development — and the Salesforce ecosystem is no different. With Salesforce investing so heavily in generative and agentic AI, teams are keen to leverage these new tools but often don’t know where to start or how to make AI work for them. This post will be looking at Salesforce Prompt Builder, outlining what prompts are, how to create one, and prompt engineering best practices. What is a prompt? Prompts are questions or examples that you inp...
