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“What went well” is more than just a pat on the back – Surfing Complexity
https://surfingcomplexity.blog/2025/06/14/what-went-well-is-more-than-just-a-pat-on-the-back/
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incidents
resilience
When writing up my impressions of the GCP incident report, Cindy Sridharan’s tweet reminded me that I failed to comment on an important part of it, how the responders brought the overloaded s…
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