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Inside EdTech Hub's Helpdesk: A scalable model for assistance | Results for Development
https://r4d.org/blog/inside-edtech-hubs-helpdesk-pioneering-model-demand-driven-technical-assistance/
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Since 2020, EdTech Hub's Helpdesk has delivered agile, evidence-based, tailored assistance, answering requests from more than 60 countries.
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