3 Reasons Customer Service Matters for Your Laundromat A machine may unexpectedly break down, the card payment system may not work properly, or there may be a long wait time for the dryers – all of which can leave patrons frustrated, annoyed, and unhappy. While these types of situations are sometimes unavoidable, how you respond to the customer’s concerns and issues and how you treat your patrons can make or break your laundromat business. Good customer service can help turn that customer...
