This week, Virgin Atlantic CEO Shai Weiss revealed the airline’s biggest customer experience investment in years. At a media event in London, Weiss made announcements on Starlink Wi-Fi roll out, an AI concierge in partnership with OpenAI partnership, electric air taxis with Joby Aviation, a refit, clubhouse investment, and more. In a UK first, the […] The post Virgin Atlantic’s huge customer experience investment first appeared on World Aviation Festival.
