By Sarah Moskowitz, Executive Director, Citizens Utility Board Nicor Gas usually delivers the heat, but at a recent Illinois Commerce Commission (ICC) public forum in Joliet the utility was the one on the hot seat–over escalating bills. One Nicor customer walked to the microphone and directly addressed the utility bigwigs who were on stage to champion their proposal for the largest gas hike in Illinois history. The consumer said she was “heartbroken” over high gas bills that were burde...