This talk was given on February 15, 2018 at Substans Conference in Bergen, Norway. --- I’m a designer, but writing is another important part of my practice. Most of what I’ve written focuses on making the case for a cohesive and generous philosophy for how we design technology: it must not only look good and feel good, it must also be good. Today, I’ll be focusing on the other side of how technology gets made. I want to talk about ways to find a clear path through how we use technology ...