The “Ironies of Automation” Paper Defines a Paradox of Automation Ruth Malan, a software architecture and systems consultant, organizes the wonderful “Papers in Systems” discussion series (I’ve also taken her Organizational Design Masterclass). During those virtual Zoom sessions, facilitators present a noteworthy paper, and the assembled group share their thoughts on the piece. It can be an eye-opening experience, if for no other reason than to realize that annoying boogeyman you th...
