In 1964 Jim Marshall, a defensive player for the Minnesota Vikings, committed a mistake by recovering a fumble by the San Francisco 49ers and running it into the end zone – at the wrong end of the field. In the early 1990s the US Congress made a mistake by ordering continued development of the Osprey VTOL aircraft. Did these two “actors” do the same sort of thing? Is an organization’s mistake similar to an individual’s mistake? At a superficial level it is easy enough to agree that ...