In my previous posts, I looked at where the Eight Disciplines Problem Solving (8D) originated from, like the Ford Pinto fuel tank scandal, and also when to use 8D (and when not to). In this post I want to go deeper into the Eight Disciplines Problem Solving and dive through all eight… actually nine steps of this 8D. Since this is a lot of material to cover, I will go though it bit by bit, with this post covering the first two disciplines D0: Preparation and Emergency Response Actions and D1...
