Store “X” has been struggling to follow the basics when it comes to the checkout. Frontline associates aren’t upselling and offering related add-ons. They’re not asking customers about loyalty signups or even mentioning them. Greeting and thanking customers, overcrowded checkout areas…guest and service standards are just random here. This means missed sales, and lost opportunities. … Continue reading 📚 Business Case: The Checkout→ The post 📚 Business Case: The Checkout app...
