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Nedgia Transforms its Customer Service with a Pioneering Virtual AI Agent Solution Together with IBM Consulting
https://newsroom.ibm.com/2025-07-14-nedgia-transforms-its-customer-service-with-a-pioneering-virtual-ai-agent-solution-together-with-ibm-consulting
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Nedgia has transformed its customer service model through a leading digital evolution project that uses generative AI agents. IBM Consulting designed and implemented the project, creating an innovative contact center supported by virtual agents.
