Login
From:
Airbnb Engineering & Data Science
(Uncensored)
subscribe
Listening, Learning, and Helping at Scale: How Machine Learning Transforms Airbnb’s Voice Support Experience
https://airbnb.tech/ai-ml/listening-learning-and-helping-at-scale-how-machine-learning-transforms-airbnbs-voice-support-experience/
links
backlinks
Tagged with:
ai ml
A look into how Airbnb uses speech recognition, intent detection, and language models to understand users and assist agents more effectively.
Roast topics
Find topics
Find it!
