Organisations are complex sociotechnical systems. And all organisations exist in various states of dysfunction all the time. Some parts of the organisation may briefly reach a “functional” state where everything works effectively, and everyone knows what is happening. But those states don’t exist for long. We can think of this as the organisational entropic force … Continue reading "There is no such thing as a “functional organisation”." The post There is no such thing as a "funct...
