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From:
UI UX Design Agency for SaaS, Fintech & AI | Adam Fard UX Studio
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How to Conduct Contextual Inquiry in Usability Testing | Adam Fard Studio
https://adamfard.com/blog/contextual-inquiry
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As potent as usability testing sessions are, they often fail to account for the context of a product's usage. That's where contextual inquiries come in.
