Running a business is HARD, y’all. You wear all the hats: CEO, HR, marketing department, IT, and unofficial therapist to your inbox. But nothing will derail your day faster than miscommunication with your customers. One wrong word, one missed email, one delayed reply, and boom: you’re facing negative reviews, refund requests, and a prayer circle… The post Effective Communication Strategies for Customer Engagement appeared first on Jennifer Sakowski.
