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Eligibility criteria – what if we just turned them off?
https://www.changingfuturesnorthumbria.co.uk/eligibility-criteria-what-if-we-just-turned-them-off
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Eligibility criteria are one of the most damaging features of the current design of public services. They create more demand, introduce waste/non-value work and stymie creativity. If I could, I’d turn them off tomorrow.
