The Doctor’s Waiting Room, Makovsky, 1870 Hey, your friendly neighborhood COVID CEO here, popping in with the latest news from my board room. Almost five years ago, I wrote about how tech, as an industry, doesn’t work on the hard problems, but instead builds snack-delivery startups. I wondered, Why is it that we are so focused on “fixing the way we snack?” (or the way we get fresh flowers delivered, or the way we do laundry?) Why can’t we instead pool our energy and resources and ...