Six months ago, a mid-sized company decided to explore AI to reduce inefficiencies in their operations. They started with a chatbot to answer routine queries. It worked well – until customers began asking about real-time updates, custom invoices and detailed breakdowns. The chatbot didn’t know. So, they upgraded to a smarter system that could pull […] The post Not All AI Agents Are the Same… So Which GenAI Solution Truly Fits Your Needs? appeared first on Codiant Software Technologies.
