How-to guides are everywhere—and for good reason. They're simple, step-by-step instructions that help people learn a task or process—whether it's creating a company onboarding plan or cooking dinner. The best guides are clear, focused, and tailored to their audience, offering actionable steps that actually get results. These guides serve many purposes: they offer self-service support for customers and employees, boost satisfaction, and reduce repetitive inquiries. Internally, they help on...
