Employees who usually get along well are blowing up at each other. Managers are reporting that employees are having emotional outbursts in meetings and they’re not sure how to respond. That was the start of my call with a chief human resources officer (CHRO) at a reputable nonprofit recently. They reached out looking for resources to support what seemed like a rapidly declining workplace culture. Teams weren’t working together as well as they used to, employees weren’t performing at the...
