Hello 👋 , I just caught up on the brilliant Leading with Quality episode with Jenny Bramble: The quality revival. I found it interesting what @jennydoesthings said about changes in the last 5 years or so, including a remote-first switch up with many companies and although this is a more inclusive approach to working, how that has affected quality and collaborative working. What I liked was was how she coined the change as going from an ‘opt-out culture to an opt-in culture’. She ...