The post Will an Infusion from Salesforce and ServiceNow in Genesys Drive Similar Deals? appeared first on The Futurum Group. Keith Kirkpatrick and Tiffani Bova at Futurum share their insights on Salesforce’s and ServiceNow’s joint $1.5 billion investment into CX provider Genesys, and discuss how each firm will benefit from the deal. The post Will an Infusion from Salesforce and ServiceNow in Genesys Drive Similar Deals? appeared first on The Futurum Group.
