Before Drew Potter joined Actabl, he was a general manager doing what thousands of hoteliers do every day. He held the entire operation together through sheer force of will. That meant managing schedules, responding to last-minute call-outs from staff, attending budget meetings, meeting guest expectations, and covering shifts when the team was short. It was... The post Hotel Labor Management: The Secret to Happier Teams and Better Guest Experiences appeared first on Actabl.
