[CAPTION]Sanjay Agarwal, managing director & CEO, AU Small Finance Bank[/CAPTION] By 2015, when the Reserve Bank of India (RBI) granted its first set of 10 small finance bank licences, AU Financiers, as it was then known, was already a seasoned non-banking financial company (NBFC). Its founder, Sanjay Agarwal, a first-generation entrepreneur, had built the business from the ground up. For two decades, he’d made commercial vehicle loans in Rajasthan. When loans went bad, he’d go person...
