Starting a small business is tough but making it past the first few years is even tougher. Those that survive often remain in a precarious “survival” stage as they struggle to break even, and only a few will cross into the “sustainability” stage, where systems, people, and growth opportunities are in place. Many small businesses today say they are able to beat those odds by taking advantage of artificial intelligence. Salesforce reports 91% of small and mid-sized businesses say AI boo...
