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Miss Manners: Customer has lots of gift certificates from her brother, but never visits my shop - pennlive.com
https://www.pennlive.com/advice/2025/08/miss-manners-customer-has-lots-of-gift-certificates-from-her-brother-but-never-visits-my-shop.html
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The brother presumably doesn’t know she isn’t redeeming his gift certificates, but I don’t know if saying something to him is the polite thing to do.
