Bedside manner can make or break care. Just ask, Felicity Janczewski, of Worcester, Mass. Her experience seeing Gregory W. Randolph, MD, FACS, FACE, at Mass Eye and Ear for two suspicious lumps on her neck gave her the confidence to undergo surgery. Felicity Janczewski had been afraid of surgery her whole life. An alum of… Read More »Surgical Care That Begins At the Bedside The post Surgical Care That Begins At the Bedside appeared first on FOCUS.