When clients walk into a spa, they expect peace, comfort, and healing energy. But what happens behind the reception desk, between team huddles, appointments, and lunch breaks? Determines how well that experience is delivered. To be very precise, if your spa culture isn’t healthy, everything else feels harder: hiring, retention, communication, and client experience. So, […] The post 3 Reasons to make company culture a priority for your spa in [year] appeared first on Wellyx.