Matthew Eckhoff’s first experience in advising came just after he graduated from Suffolk County Community College on Long Island. He worked as a part-time adviser in Suffolk’s Educational Opportunity Program (EOP), which provides academic support and financial assistance to help students earn their degrees. He didn’t know at the time that his work as an adviser would lead him to CUNY ASAP — a nationally acclaimed and evidence-based model for student support — and later, to leading t...