CBA has been naughty, and too reliant on their AI boyfriend. Here’s what happened: A CBA customer contacted bank requesting contact details for Secretlab (a company that is not us, and makes chairs) CBA staff member queried ChatGPT (possibly via their own personal, unauthenticated access to ChatGPT) to obtain phone number for Secretlab (chairs) CBA staff disclosed the retrieved phone number to the requesting customer The retrieved phone number is a number belonging to one of the directors o...
