The vision of the cloud as a cost-efficient solution captured the imagination of IT leaders during its years of mass adoption. Enterprises expected to save significantly by leveraging the scalability of public cloud infrastructure and paying only for the resources they used. However, as reflected in the 2025 Crayon IT Cost Optimization Report, the reality has been far more complex. The report, based on insights from more than 2,000 IT leaders, reveals that a staggering 94% of global IT lea...