In this post of my series on the Toyota Practical Problem Solving (PPS), we finally get to the part many were excitedly waiting for—the development of countermeasures and their implementation. Some people like this part of actually doing the improvement (and hence finally the “Do” part of PDCA) so much that they skip the “Plan” part almost entirely. Don’t do that! Properly prepare and analyze before implementing a countermeasure. Without the plan, the countermeasure may be flawed.
