Research firm Gartner shows generative AI about to fall into the “trough of disillusionment” and AI agents at the “peak of inflated expectations” in its newly published Hype Cycle report. Enterprises offer me a slightly different view. Their IT staff, at least, has never had many expectations for generative AI, and while they agree AI agents are hot, they’ve had that view from the first, and they don’t think they’ll be falling into any troughs of agent disillusionment. The simpl...
