IT issues are more than just an inconvenience. Forbes reports the average cost of IT downtime is $9,000 per minute, with the impact growing as delays affect operations, customer experience, and revenue. When support is slow, internal teams lose hours they can’t get back. Projects get delayed. Employees are stuck in place. Ryan Pieken, Sr. Consultant, CIO, CISO Services at OXEN Technology, says, “Every minute you’re waiting on IT to catch up, you’re risking revenue, reputation, and ret...
