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AGL pays $73,968 in penalties for allegedly wrongfully disconnecting a customer experiencing payment difficulty
https://www.esc.vic.gov.au/media-centre/agl-pays-73968-penalties-allegedly-wrongfully-disconnecting-customer-experiencing-payment-difficulty
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AGL Sales Pty Ltd (AGL) has paid $73,968 in penalties for allegedly wrongfully disconnecting a customer for non-payment of electricity bills after it failed to apply an approved government bill relief credit to the customer’s arrears.
