If you’ve been watching the outsourcing world, you know that call center outsourcing in South Africa is somewhat of a rising star. Why, though? Well, South Africa combines cost savings, a multilingual educated workforce, and a culture that understands Western customers. This is a country that focuses on empathy, clarity, and overall customer satisfaction. In […] The post Why South Africa is Emerging as a Global Call Center Outsourcing Leader first appeared on 1840 & Company.
